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Hospital Discharge Equipment Partner for The Greater Toronto Area
✅ Same or next-day delivery (based on availability)
✅ Hospital-grade equipment, sanitized & safety checked
✅ Rentals & purchases – short- or long-term
Hospital Bed & Equipment Setup
TLC technicians deliver all equipment directly to the patient’s home, complete full on-site assembly, and thoroughly test each item to ensure proper function and safety. Once setup is complete, our team provides clear, hands-on instruction to the patient and their family or caregivers on correct operation, positioning, and daily use. This personalized education helps promote confidence, reduce the risk of injury or misuse, and ensure the equipment is used safely and effectively from day one.
Designed for Discharge Planners, Social Workers & Rehab Teams
Key Benefits for Your Hospital or Clinic
- Reduced discharge delays due to missing home equipment
- Dedicated local partner for beds, lifts, wheelchairs & bathroom safety
- Clear communication and simple referral process
- Local team based in Whitby, serving all of Durham Region & GTA
Most Commonly Requested Equipment
Available for rental or purchase, subject to availability
TLC Home Mobility offers a comprehensive selection of essential home medical and mobility equipment to support patient safety, comfort, and independence during recovery or long-term care. Our most frequently requested items include:
Electric hospital beds for adjustable positioning, easier transfers, and caregiver support
Pressure-relief and alternating air mattresses designed to help prevent and manage pressure injuries
Wheelchairs and transport chairs for both independent mobility and assisted transport
Patient lifts (Hoyer lifts) and sit-to-stand lifts to support safe transfers and reduce caregiver strain
Lift chairs and therapeutic recliners to assist with safe standing and seated comfort
Walkers, rollators, and knee scooters for enhanced mobility and balance during rehabilitation
Bathroom safety equipment, including commodes, shower chairs, and raised toilet seats for fall prevention and daily hygiene support
All equipment is meticulously cleaned, fully sanitized, and rigorously safety-checked prior to every delivery to ensure it meets our strict standards for reliability, hygiene, and patient safety.
Simple 3-Step Discharge Process
Send a Referral or Patient Contact
You may print the referral sheet for patients and families to take home at discharge, or email it to them directly. Referrals can also be completed online through our secure form, or submitted by calling our team directly with the required details..
TLC Confirms & Schedules Delivery
We communicate directly with the patient or their caregiver to confirm equipment requirements, review both rental and purchase options, and coordinate delivery timing to align with the planned discharge date.
Delivery, Setup & Patient Education
Our technicians deliver, assemble, and fully test the equipment in the home, then provide clear, hands-on instruction to the patient and their family on safe operation—helping reduce the risk of falls and unnecessary readmissions.
Hospital & Clinic FAQ
Answers to the questions we hear most often from discharge planners, care coordinators and rehab teams.
In many cases we can offer same-day or next-day delivery within Durham Region and the GTA, depending on stock and delivery slots.
If you share the planned discharge date and required equipment, we do our best to schedule delivery before or shortly after the patient arrives home so discharge is not delayed.
Yes. We provide flexible rental and purchase options:
Short-term rentals for post-surgery, rehab or trial periods
Purchase (new or pre-owned) for long-term or permanent needs
Your team can simply indicate “rental” or “purchase” on the referral, and we’ll review options and pricing directly with the patient or caregiver.
TLC Home Mobility is based in Whitby and currently serves:
Durham Region: Whitby, Oshawa, Ajax, Pickering and surrounding communities
Greater Toronto Area (GTA): Many nearby neighbourhoods and suburbs
If you’re unsure about a specific address, you can contact us with the postal code and we’ll confirm coverage and delivery timelines.
We aim to reduce administrative work for your team:
Your staff can simply send us a quick referral or give the patient our details.
We then handle all pricing, billing and payment arrangements directly with the patient or caregiver.
If a program or funder is involved, we’ll work with the family to provide documentation, quotes, or invoices as needed.
Yes. All rental and pre-owned equipment goes through a strict cleaning, disinfection and safety-check process:
Thorough cleaning and sanitizing of contact surfaces
Inspection of mechanical and electrical components
Replacement of any worn or damaged parts
We follow infection-control best practices so your patients can feel confident using the equipment at home.
Our trained technicians handle:
Delivery, placement and full setup of the equipment
Basic home safety checks related to the equipment (space, power, positioning)
Demonstration and education for the patient and family on safe operation, transfers, bed controls, side rails, and lift use
This helps reduce the risk of falls, misuse, and readmissions.
Common referrals include:
Hospital beds (fully electric)
Pressure-relief and alternating air mattresses
Wheelchairs and transport chairs
Patient lifts (Hoyer) and sit-to-stand lifts
Lift chairs / recliners
Walkers, rollators and knee scooters
Bathroom safety items – commodes, shower chairs, raised toilet seats
If you’re unsure about the exact item, you can describe the clinical need (e.g., high fall risk, pressure sore risk, limited weight bearing) and we’ll recommend suitable option
You can refer in whichever way works best for your workflow:
Phone: Call us to give a verbal referral with patient details
Secure email: Send a simple referral form with contact info, equipment needs, and discharge date
Patient-directed: Provide the patient or caregiver with our referral pad or brochure, and they contact us directly
We’re happy to provide co-branded referral pads and brochures for your unit or clinic.
When the patient’s condition improves or care plans change:
For rentals, families simply contact us to schedule pickup. Our team will dismantle and remove the equipment.
For purchases, we can review buy-back options or guidance on re-use, donation or resale where appropriate.
This helps families avoid clutter and ensures equipment can be reused safely when possible.
Let’s Support Your Patients’ Safe Discharge Home
To discuss partnering with TLC Home Mobility for hospital and rehab discharge support, please contact us.
