Medical Equipment Rental FAQs for Ontario

You can rent home mobility and medical equipment such as hospital beds, air mattresses, wheelchairs, transport chairs, patient lifts, sit-to-stand lifts, transfer aids, rollators, walkers, and knee scooters. Availability can vary, so calling TLC is the fastest way to confirm current rental inventory.

Rentals are helpful for hospital discharge, surgery recovery, short-term mobility needs, temporary caregiver support, trial use before buying, palliative care support, and situations where equipment is only needed for a limited period.

Start with the person’s height, weight, mobility level, transfer needs, room layout, caregiver support, and expected rental duration. TLC can help narrow down the safest and most practical option.

Yes. Families often arrange rental equipment for a parent, spouse, relative, or loved one coming home from hospital, recovering from surgery, or needing temporary support at home.

Yes. Renting can be a practical way to confirm whether a piece of equipment fits the user’s needs, the room layout, and the caregiver situation before purchasing.

Yes. TLC offers delivery and setup for rental equipment in its Ontario service areas. Delivery availability depends on location, equipment type, scheduling, and current inventory.

Same-day or urgent delivery may be possible depending on location, equipment availability, and scheduling. Call TLC to confirm the soonest available delivery time.

For larger equipment such as hospital beds, patient lifts, and some pressure relief mattresses, TLC can place and set up the equipment so it is ready for use. Smaller items may require less setup.

Clear the pathway, measure tight doorways or stairways if needed, remove furniture from the setup area, and make sure someone is available to receive the equipment.

Yes, delivery may be arranged to a private home, retirement residence, assisted living setting, or care facility when access, permission, timing, and service area requirements are confirmed.

Delivery may be included, optional, or priced separately depending on the equipment, location, rental page, and selected checkout options. Review the rental page and confirm with TLC if unsure.

Rental periods vary by equipment type and customer need. Many items are rented monthly, while some mobility items may have shorter rental options. TLC can confirm the available term for the equipment you need.

Yes, rentals can usually be extended if the equipment is still needed. Contact TLC before the rental period ends so the extension can be arranged.

Contact TLC as early as possible. The rental can often be extended or reviewed based on your equipment type, timing, and continued need.

In some cases, switching equipment may be possible if the original item no longer fits the person’s needs. Availability, delivery, pickup, and any price difference would need to be confirmed.

In some cases, customers may decide to buy equipment after renting. Contact TLC to ask about purchase options, available models, and whether any rental credit applies.

You can review TLC’s rental terms on the Rental Agreement & Terms page before completing your rental.

Common post-discharge rentals include hospital beds, pressure relief mattresses, wheelchairs, transport chairs, patient lifts, walkers, rollators, commodes, and transfer aids depending on the person’s mobility and care needs.

Yes. TLC can often help arrange delivery and setup before discharge so the equipment is ready when the person arrives home. Timing depends on inventory, location, access, and scheduling.

Yes. A discharge planner, occupational therapist, case manager, caregiver, or family member can contact TLC to discuss rental needs, timing, and delivery requirements.

Helpful details include the person’s height and weight, mobility level, transfer ability, required equipment, delivery address, discharge timing, room layout, and whether stairs or tight access points are involved.

Hospital bed rentals may include the bed frame, mattress, rails, and related options depending on the selected rental package and availability. Visit Hospital Bed Rentals for current options.

Yes. TLC offers air mattress rentals that may help with pressure redistribution and comfort. For wound-care decisions, follow guidance from a qualified healthcare professional. Visit Air Mattress Rentals.

Yes. TLC rents patient lifts and transfer aids, including options for assisted standing and full transfers. Visit Patient Lift Rentals.

Yes. TLC rents wheelchairs and transport chairs for short-term mobility, outings, appointments, recovery, and temporary home use. Visit Wheelchair Rentals.

Yes. TLC offers rental options for walkers, rollators, and knee scooters depending on availability and the customer’s mobility needs. Visit Walker, Rollator & Knee Scooter Rentals.

Depending on the situation, transfer support may include a patient lift, sit-to-stand lift, transfer disc, transfer belt, wheelchair, hospital bed, or commode. TLC can help compare options.

Contact TLC to arrange pickup or return instructions. Do not leave equipment unattended outside unless TLC has specifically confirmed that arrangement.

Contact TLC as soon as possible. The team will review the issue and advise on the next step based on the rental equipment and situation.

Damage responsibility depends on the situation and rental terms. Review the rental agreement and contact TLC right away if damage occurs.

Rental equipment is cleaned, checked, and prepared before delivery to support dependable use.

Some private insurance or workplace benefit plans may reimburse part of the cost. Coverage varies, so customers should check directly with their plan provider.

Tax treatment can depend on the equipment type, documentation, and current tax rules. TLC can provide a receipt, but customers should confirm eligibility with their accountant, insurer, or benefits provider.

TLC serves many Ontario communities including Durham Region, Toronto, York Region, Halton communities, and surrounding areas. Visit the Ontario Service Areas page for more details.

Yes. TLC can provide receipts for rental payments. Reimbursement approval depends on the customer’s insurance, workplace benefits, or funding program rules.