How can TLC Home Mobility support referrals?

TLC Home Mobility supports discharge planning, urgent setup needs, and home recovery equipment across Ontario.

See Ontario hospital bed rentals, same-day delivery, and pricing guidance.

Hospital Discharge Referral Pack

Fast home equipment support for your patients in Durham Region & the GTA

TLC Home Mobility provides hospital beds, air mattresses, wheelchairs, lifts and bathroom safety equipment for safe discharge home. This referral pack gives your team simple tools to refer patients quickly and reliably.

What is in the Referral Pack?

The TLC Hospital Discharge Referral Pack is purpose-built for discharge planners, social workers, care coordinators, and rehabilitation teams. It provides a streamlined, repeatable process for arranging essential home equipment—helping reduce administrative workload while ensuring patients transition safely and efficiently from hospital to home.

Within the downloadable PDF pack, you will find:

  • A concise, one-page overview of TLC Home Mobility and the full service area we support

  • A fillable referral form that can be printed or completed manually for quick submission

  • A quick-reference list of the most frequently requested home medical and mobility equipment

  • A clear, step-by-step explanation of our process, from initial referral to in-home delivery and setup

  • Complete contact information, including a dedicated discharge coordination phone line

For Discharge Planners & Care Teams

  • Eliminate Discharge Delays Caused by Missing Home Equipment
    Avoid unnecessary hospital backlogs and delayed discharges by ensuring patients have the required equipment in place before they return home. TLC Home Mobility works quickly and efficiently to coordinate equipment delivery so patients can transition safely and on time.
  • Provide Patients with a Clear, Simple Referral Process
    Give patients and families an easy-to-understand, professional referral sheet that removes confusion and stress. Our referral process is designed to be fast, secure, and user-friendly for both healthcare professionals and caregivers.
  • Let TLC Manage Equipment Selection, Pricing, and Delivery
    Our experienced team works directly with families to review equipment options, explain pricing, coordinate insurance or private-pay solutions, and schedule delivery. This allows your clinical team to remain focused on patient care, while we handle all logistics from start to finish.

Simple 3-Step Referral Process

We make it easy for your team to arrange home equipment without extra forms, portals or admin.
STEP 1

Share the Referral Pack

You may print the referral sheet for patients and families to take home at discharge, or email it to them directly. Referrals can also be completed online through our secure form, or submitted by calling our team directly with the required details..

STEP 2

TLC Confirms with Family

We communicate directly with the patient or their caregiver to confirm equipment requirements, review both rental and purchase options, and coordinate delivery timing to align with the planned discharge date.

STEP 3

Delivery, Setup & Education

Our technicians deliver, assemble, and fully test the equipment in the home, then provide clear, hands-on instruction to the patient and their family on safe operation—helping reduce the risk of falls and unnecessary readmissions.

Want Co-Branded Referral Pads or Brochures?

We can provide your team with co-branded referral pads, tri-fold brochures and a dedicated contact line for urgent hospital bed and mobility equipment requests.

How TLC Supports Your Discharge Team

We understand that delays in arranging home equipment can directly impact discharge timelines. The TLC Home Mobility Referral Pack is designed to make the ordering of hospital beds and mobility equipment simple, reliable, and predictable for your team. You may provide families with the PDF, direct them to this page, or submit the secure online referral form on their behalf.

  • Clear referral information sheet for your records
  • Printable PDF pack for patients and caregivers
  • Online form submission with email confirmation

Simple 3-Step Process

Step 1 – Submit the Referral
Provide the patient’s details, required equipment, and anticipated discharge date using the secure referral form.

Step 2 – TLC Connects with the Family
Our team contacts the patient or caregiver directly to review suitable equipment options, confirm pricing, and coordinate the delivery schedule.

Step 3 – Delivery, Setup, and Education
TLC technicians deliver and assemble the equipment in the home, then provide a full demonstration and safety education to ensure proper use.

**Discharge Referral Form**

Complete this secure form with the patient’s information and the specific equipment required. Once submitted, our team will review the details and reach out directly to the patient or their caregiver to confirm all information, discuss suitable equipment options, and address any special needs or home-access considerations. After confirming the requirements, we will arrange a convenient delivery date and time, ensure proper setup, and provide guidance on safe operation and usage. Our goal is to make the process seamless, supportive, and fully tailored to the patient’s comfort and mobility needs.

Trusted by families across Ontario

TLC Home Mobility provides reliable hospital bed rentals and mobility equipment across Ontario with fast delivery and setup support.

Why choose TLC Home Mobility

  • Fast delivery and setup
  • Flexible rental options
  • Serving Ontario regions
  • Support for caregivers and families

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